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It could be so much better!
We booked the venue for a very large group of 30+ ppl and the service was just so unpleasant. They made every effort to make us feel unwelcome. They even rushed us out at the end! And it was t that late. The food was ok, nothing to write home about, but I guess with such a large group, that could be expected.
I just feel so angry when I get treated so badly after spending so much money for a group. Not going back until I hear they have changed management.

It could be so much better!
We booked the venue for a very large group of 30+ ppl and the service was just so unpleasant. They made every effort to make us feel unwelcome. They even rushed us out at the end! And it was t that late. The food was ok, nothing to write home about, but I guess with s... Vis hele »

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Went there in the evening to try the “à la carte” menu. I’m hesitating between 2 and 3 stars because I think the service was really nice and attentive. If it were for the service alone, I would give Chouchou at least 4 stars.

Now what about the food? I am not a vegan but I love good vegan food. As in food that was designed to be vegan to start with, as opposed to vegan versions of meat or fish dishes. That was not it. For that reason I am very unlikely to ever go back and that’s why I can only give it 2 stars.
I understand that the concept is to make “fake” food. And in that context I suppose you may appreciate the effort as in “this is not that bad for fake meat/pulled pork/ salmon/cheese/lamb”.
But to my taste it wasn’t “not that bad”; it was just not good. We shared some dishes as so we got to try quite a few different ones. The pulled pork baos had a filling that was way too sour. We couldn’t finish it. The hummus (what’s wrong with just plain hummus? That’s vegan right?) was sprinkled with fake lamb. So strange. I had the pesto pasta thinking it was the least risky but the amount of raw garlic in there was terrifying. There is such a thing as too much raw garlic. My friends could not finish the truffle pizza or the “lionsmane” (some locally sourced mushroom?) with papaya salad.
So here you go: if you are vegan and looking for a place that goes out of its way for you, then that’s probably it. But if you are not then you know: there is better food elsewhere.

Went there in the evening to try the “à la carte” menu. I’m hesitating between 2 and 3 stars because I think the service was really nice and attentive. If it were for the service alone, I would give Chouchou at least 4 stars.

Now what about the food? I am not a veg... Vis hele »

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It is hard to decide how to rate this place. I hesitated between a 2 and a 3 but in reality it’s everything from a 5 to a 1. A 5 for the party atmosphere and outside terrace, end of June, just magical. 3-4 for the food which got some real compliments from some of the friends I was with. I took the pasta alle vongole and they were just ok. The portion was a little small for me and the whole thing lacked subtlety - drowned in oil and garlic. But lots of vongole, which was a plus.

Now what leads me to taking this down to a 2... The welcoming from the host/bouncer was mostly an unwelcoming. Although we had booked a table, we were greeted very drily and told to wait outside of the restaurant terrace for almost 15 minutes because our table wasn’t ready. Almost unapologetically! We were told: “you understand, we must clear your table. We don’t want you to sit at a table that isn’t clean.” But it took 15 minutes to clean the table? Beyond the wait, it’s really the attitude. The unwelcoming non-smile. The way of saying “Really? You have a reservation? Let me check… ah yeah. You’ll be so kind to wait out here.”

Then the service! We ordered a bottle of Chablis and waited a good 15 minutes for it, to find out it was from the “storage” and wasn’t cold! So we asked for a replacement and got a bottle that was 80% more expensive than the first one, which we only found out about because we asked… slightly worried at the sight of the mention “Premier Cru” on the label. I asked: “is this bottle not going to be a lot more expensive?” And the waitress said: “no it’s in the same price category. 1200 instead of 750.”
We found another replacement.

The food came after about 40 minutes wait. And at the end, as we ordered the desserts, we had to ask “did we really finish that bottle of wine?” (we had only had one glass each) - the waitress realised she had put our bottle in a cooler behind a counter somewhere and brought it to us. Without a smile or an apology.

So yes, if service and warm welcome is a must for you, this is a 1. If you only care about the cool vibe, it’s a 5. I could be generous and give it a 3 because in the end I did enjoy my evening with friends there. But I still think that this level of service is inexcusable. I won’t be back soon.

It is hard to decide how to rate this place. I hesitated between a 2 and a 3 but in reality it’s everything from a 5 to a 1. A 5 for the party atmosphere and outside terrace, end of June, just magical. 3-4 for the food which got some real compliments from some of the friends I was with. I took... Vis hele »

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I used to love the place Wienerkafeet that was there before. They had renovated it in early 1900 style and there were amazing cakes there. After a very costly renovation they have made it less nice than it was but the atmosphere remains the main reason to go there (and perhaps the location). The food is not nice and the service neither. Until I hear better reviews, I’m not going back.

I used to love the place Wienerkafeet that was there before. They had renovated it in early 1900 style and there were amazing cakes there. After a very costly renovation they have made it less nice than it was but the atmosphere remains the main reason to go there (and perhaps the location). The foo... Vis hele »

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Not 100% happy with the service there. I booked a table for a slightly larger group (8 ppl) and they literally pushed us to order more champagne and wine than we wanted. The waitress kept on filling the glasses to the top so that the bottle was finished leaving most other glasses empty. And not just once! That same thing happened over and over again. I don’t think it’s ok to push a large table to consuming more alcohol. And it was a work dinner in the middle of the week!

Not 100% happy with the service there. I booked a table for a slightly larger group (8 ppl) and they literally pushed us to order more champagne and wine than we wanted. The waitress kept on filling the glasses to the top so that the bottle was finished leaving most other glasses empty. And not just... Vis hele »

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So disappointed by this once legendary brunch place. It used to be so good and so generous. Today it feels like a really poor copy of the past splendour. The dessert buffet used to be magical. Now it’s tiny and poorly stocked. The sushi is still somewhat fresh but nowhere nearly as varied. And the dim sums? Where did they go? Only one sort of steamed dumplings filled with some dodgy potato mash?!?
Now perhaps you won’t think this last thing is so bad, but I love good tea and so, for me, this was the last drop…
I asked if they had Oolong tea (they used to have a delicious one a few years ago, in fact they had a wonderful tea menu)… after asking me to repeat my question 3 times, I was told they only have black tea, green tea or chai. I ordered black and I got chai. So annoyed.

So disappointed by this once legendary brunch place. It used to be so good and so generous. Today it feels like a really poor copy of the past splendour. The dessert buffet used to be magical. Now it’s tiny and poorly stocked. The sushi is still somewhat fresh but nowhere nearly as varied. And... Vis hele »

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I had lunch at Hillenberg quite a few times before the pandemic and even dinner a few times. Food can be good or just ok, it depends on the times. I had a fish soup here recently and it turned out to be a good daily special. The one thing that I wasn’t happy about was service. One of us got fries but waited for her steak tartare for at least 5 minutes if not 10 while we had to start eating our own lunch as it was getting cold. Then we waited a good 10 minutes to pay for the bill and that was after the lunch rush, it was almost 13:40 when we left and we arrived at 12:00…. Not great for a lunch place. Plus the prices are really high now. I don’t think I’ll go back in the near future. So I’m taking it down from 3 to 2. Sorry - I liked the atmosphere, even if can be really loud at times, but with the lack of service, there are many better places for lunch around Stureplan.

I had lunch at Hillenberg quite a few times before the pandemic and even dinner a few times. Food can be good or just ok, it depends on the times. I had a fish soup here recently and it turned out to be a good daily special. The one thing that I wasn’t happy about was service. One of us got fr... Vis hele »

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I went for lunch there with work colleagues in November and it was a total disaster. Several of us ordered steak and it took one hour to arrive. And it was a late lunch. Meaning the food was served at 13:35! We enquired several times before that but no one came with a sincere apology, and definitely not proactively. We ordered bread because we were starving and it finally arrived at the same time as the steaks! We were told not to worry, we wouldn’t have to pay for the bread. Then the steak was cold AND it was overcooked. I asked to talk to the manager who came reluctantly practically saying that it was our fault for ordering steak at lunch time.
In the end, he announced, the whole meal would be free, but he told us in such ungracious terms, it felt like a slap in the face: “you won’t need to pay, just eat and then you can leave” were more or less his words.
So, no, I will not be going back and neither are my colleagues. But instead of 1 star, they get 2.

I went for lunch there with work colleagues in November and it was a total disaster. Several of us ordered steak and it took one hour to arrive. And it was a late lunch. Meaning the food was served at 13:35! We enquired several times before that but no one came with a sincere apology, and definitely... Vis hele »